Frequently Asked Questions
Everything you need to know about shopping at Vince Camuto.
What is the return policy for Vince Camuto products?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that items marked as Final Sale cannot be returned or exchanged.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days. We offer free standard shipping on orders over a certain threshold, while expedited and overnight options are available at an additional cost calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also track your status by logging into your account on our website and visiting the 'Order History' section.
Do you offer international shipping?
Currently, Vince Camuto official site ships to addresses within the United States and its territories. We are working on expanding our shipping capabilities to international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options such as PayPal, Apple Pay, and Afterpay for interest-free installments.
How do I determine my correct size?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for boots and sizing down for open-toed sandals.